The questions below were presented to the auditors and COM of the LTDA at the AGM on the 16th September. No answers were forthcoming.
Steve Mac made assurances that all the questions would be answered at latest by last Friday, again no answers were forthcoming.
The LTDA should not see these questions as intrusive, but as an opportunity to nurture a more transparent and inclusive relationship with its member base.
It’s worth noting that the questions were the result of findings made by two independent, highly regarded accountants.
Last Thursday night, CMT’s complete system shut down and driver’s could not sign in, or clear a payment for hours.
In just over four weeks time, under the proposed Unite Taxi group(UTG) done deal regulations, this would mean many thousands of Taxi drivers having to stop work and go home… until the system’s restored back up and running properly.
Currently many CMT machines have a software bug, which appears to stop the PEDs logging on for long periods of time. This could also result in many drivers having an early bath. I personally contacted CMT UK on their Twitter feed one evening when I couldn’t sign in, hoping for a help line phone number and was given an email address -not quite what I was hoping for.
But CMT are not the only equipment with problems.
The iZettle Muria MO10 units are currently printing out receipts containing the drivers full name, home address and telephone number. Many drivers are giving these receipts to customers, completely unaware their personal details are emblazoned on them.
To be fair, this whole issue has been a complete shambles from the start. Badly planned, badly thought out, with almost no input sort from drivers, or driver’s groups.
The start date for the Card Mandate has been put back by 4 weeks, while the requirement for rear fitting has had to be been postponed till 1st January.
Speaking to a compliance officers over the weekend, they informed me that interdepartmental memos are flying around like confetti. Apparently the right hand doesn’t know what the left is doing (their words not mine).
Driver Safety:
Driver safety issues with the rear fitment of Card readers still haven’t been addressed by LTPH. General Manager Helen Chapman said at the LCDC AGM, ‘we have no data to show this may be a problem’.
As yet, the main body of trade drivers….the 80% not on social media, haven’t received a word of notification from TfLTPH so far.
What’s your experience of problems concerning these new rear PEDs?
Use the comments section below to air your fears about issues relating to the CC equipment.
Sherbet London, the fastest growing licensed taxi fleet in London, has announced it has just completed a purchase of 50 brand new TX4 taxis from The London Taxi Company, forming part of its new ‘First Class’ fleet initiative.
The vehicles are all TX4 Elegance models, the highest specification of taxis currently available in the UK and Sherbet will be adding its own flavour of extra convenience and luxury to the vehicles. If you own a fleet of taxis we recommend you to read about fleet trackers so you will know where your units are at any moment.
Asher Moses, CEO of Sherbet commented: “We’re thrilled to be adding another 50 premium TX4 taxis to our fleet, and in addition to their already high specification, which includes air conditioning and a cleaner Euro 6 engine, we will be adding optional WiFi, in cab digital media, cashless payments, app bookings and our unique Union Jack front grille.”
“Our fleet is growing rapidly, but we never want to lose sight of the fact London taxis are, above all else, high quality – so this purchase of 50 brand new, top of the range taxis makes sure there is no mistake about the premium nature of the Sherbet First Class London taxi offering.”
Sherbet has seen rapid expansion since it started two years ago, having already acquired three of the largest taxi fleet operations in London, and in June Sherbet opened its new Knowledge College facility, teaching the next generation of London cabbies in a modern and spacious school based at the Richmond Road Cab Centre in Hackney.
This latest purchase of 50 new taxis and fleet vehicle graphics also places Sherbet into one of the upper tiers of new cab purchasers in the UK.
Martin Crouch, General Manager for The London Taxi Company added: “We are, of course, delighted to see such an investment in our flagship product. Sherbet wanted premium iconic taxis and that can only mean TX4 Elegance vehicles. Moreover, we are pleased to see firms such as Sherbet continuing to grow and invest in the quality London taxi market, it demonstrates that it is still a market that attracts lots of innovation and investment.”
Sherbet also plans to also offer premium First Class taxis to newly licensed drivers passing through the Sherbet Knowledge College. Asher added: “Usually top of the range, premium fleet services are reserved for the most experienced drivers but we also believe that good service must be embedded right from the beginning, and so we will be using our Knowledge College facility to nurture the next generation of professional Sherbet drivers and we will be placing hand-picked, recently licensed drivers directly into one of these new First Class fleet TX4 vehicles.”
It doesn’t stop there for Sherbet, with their fleet size growing they are soon to launch their own booking app, allowing customers to directly hail the Sherbet taxis from their smartphone for the very first time. Asher added: “Everything Sherbet does is improving the quality of London taxis and making them more desirable and more convenient. Launching our own hailing app is the logical next step, so people can specifically hail a Sherbet taxi in a dynamic and convenient way.”
Sherbet also recently unveiled its unique credit card payment solution for its taxi fleet, enabling Sherbet drivers to accept cashless payments as part of the TfL mandate, but at a lower cost than many alternative solutions. The Sherbet card payment system, standard in all its rental taxis, has one of the lowest transaction charges of all solutions and has no minimum contract term.
Asher Moses concluded: “The Sherbet business is growing fast and our investment in iconic taxis and innovative technology demonstrates there is still demand for a high quality taxi rental service and that customers still crave the unquestionable quality, safety and convenience of a licensed London taxi driven by a safe and knowledgeable driver.”
In the light of the plethora of evidence published in trade journals about the collusion between certain TfLTPH officials, allegedly bending over backwards to help Uber circumnavigate the requirements laid down by the Private Hire Act 1998, you would have thought there’d be no more skeletons left in the TfL closet. But you’d be wrong!
It’s now crystal clear that LTPH have been secretly massaging and amending said legislation.
Below is an email sent to one of our readers by TfL after he repeatedly asked about Uber’s original licence application.
He claims TfL only replied when he copied in his MP.
Part 1….
Part 2….
Apparently, TfL have a new “interpretation” of the requirement for a PH operator to have in place a landline for taking bookings.
TfL are now claiming it’s no longer a regulatory requirement for an operator to “maintain a landline once they are licensed an operational”….REALLY ?
If that’s the case, then this interpretation makes the initial PHV act laughable.
It’s like saying when you have your vehicle licensed, you must wear a red tie. But after the vehicle is plated, you can then discard that item.
Many Taxi drivers are now concerned that this part of the act has been massaged by TfL to facility Uber’s continuance as a PH operator, helping them operate independently of statutory legislation which, every other PH operator has to adhere to.
The old interpretation seemed to be firmly in place, until Leon Daniels was found to have lied to the GLA transport committee. Daniels presented the GLA with what he said was Uber’s public landline number. Turned out to be Jo Bertram’s private line.
Now it seems, the requirement from the act of 1998 has been reinterpreted.
Again, drivers are concerned that this was done to get Daniels off the hook, and to keep Uber compliant.
The information recieved by our reader, was also past on to the LTDA back in June.
Not only have they said nothing about this, they didn’t even reply to the driver who copied them into the emails.
Personally, I can confirm that this issue was not bought up by the LTDA at the all trade representative meeting at Taxi House, called to discuss how our trade should go forward, in light of the Toronto verdict, which I attended on the 3rd of August.
Minutes of this meeting will be posted later this week.
Uber update : Joint initiative yesterday.
TFL Compliance and Met police in Camden.
• 74 vehicles stopped.
• 64 phvs and 10 Taxis.
56% of phvs were found to be non compliant, i.e. no insurance.
Yesterday’s operation shows without doubt, Uber drivers are not taking the PHV act, regulations seriously.
Andrew Jones, the Parliamentary Under-secretary for the Department of Transport finally answers written question to him made in July.
SARAH CHAMPIONSHADOW MINISTER (HOME OFFICE)
To ask the Secretary of State for Transport, with reference to the letter of the then Parliamentary Under-Secretary of State to the right hon. Member for Rotherham on 8 July 2016, on clause 145 of the Policing and Crime Bill, when the Government expects to publish a timetable for its (a) consultation on taxi and private hire vehicle licensing and (b) publication of guidance.
ANDREW JONESPARLIAMENTARY UNDER-SECRETARY (DEPARTMENT FOR TRANSPORT)
The Government expects to publish the timetable for the full public consultation on the local authority Best Practice Guidance for Taxis and Private Hire Vehicles in advance of Royal Assent of the Policing and Crime Bill. The government aims to launch the full public consultation upon Royal Assent of the Bill.
The Guidance will be published following completion of the full public consultation and once any amendments have been made.
DANIEL ZEICHNER SHADOW MINISTER (TRANSPORT)
To ask the Secretary of State for Transport, if he will introduce new national regulations for private hire driver licences in line with Transport for London’s new regulations for private hire drivers which will come into force on 1 October 2016.
ANDREW JONESPARLIAMENTARY UNDER-SECRETARY (DEPARTMENT FOR TRANSPORT)
The Government wants to see taxis and private hire vehicles prosper in London and elsewhere. The regulations issued by Transport for London are a matter for them as the local licensing authority. The legislation that provides for licensing of taxi and private hire vehicle services is enabling in its nature, giving local licensing authorities the discretion to set standards that they deem to be appropriate for their area.
Editorial Comment by Jim Thomas :
So there you have it in the words of the under secretary….
The regulations issued by Transport for London are a matter for them as the local licensing authority. The legislation that provides for licensing of taxi and private hire vehicle services is enabling in its nature, giving local licensing authorities the discretion to set standards that they deem to be appropriate for their area.
It would seem by this statement, that TfL have the right to set standards.
Surely, putting a limit on the amount of PH licenses issued at any time, is a matter of setting a standard to protect the trade from over supply???
While some experts see their integration as inevitable, fully autonomous cars may, in fact,never see public roads due to safety concerns, according to Christopher Hart, the head of the US National Transportation Safety Board (NTSB).
In a recent interview with MIT Technology Review, Hart said his agency’s experience investigating crashes involving automated planes and trains indicates humans can’t be fully removed from the control of personal vehicles.
A significant number of fatalities continue to result from train and plane crashes, and these modes of transportation are far easier to automate than personal vehicles since they operate in isolation from other vehicles, pedestrians and wildlife, as explained here.
Given the near-infinite number of hazards posed from a plethora of activities, vehicles, people, animals, and weather challenges, it may be impossible to fully automate personal vehicles, argues Hart.
“There’s no software designer in the world that’s ever going to be smart enough to anticipate all the potential circumstances this software is going to encounter,” says Hart.
“The dog that runs out into the street, the person who runs up the street, the bicyclist, the policeman or the construction worker, or the bridge that collapses in a flood—there is no way that you’re going to be able to design a system that can handle it.”
Beyond the challenge of addressing the complexity and spontaneity of roadway hazards by way of software programs, Hart highlighted the underlying problem of human error at every level of an automated transportation system.
By removing vehicle control from human drivers, the margin for human error is simply moved to the people designing the software, producing the hardware, and maintaining the vehicle, data networks, and infrastructure, he said.
“We investigated a people-mover accident in an airport,” explains Hart. “It collided with another people-mover. And our investigation found that the problem was a maintenance problem.
“Even if you eliminate the operator, you’ve still got human error from the people who designed it, people who built it, people who maintain it.”
The final difficulty that could halt the rollout of fully automated vehicles, Hart says, is the ethical questions that will have to be answered by the highest levels of government—whether, for example, a vehicle should be programmed to protect its occupants at any cost, or intentionally sacrifice the lives of its occupants to save the lives of pedestrians nearby.
“Those kinds of ethical choices will be inevitable,” concludes Hart.
Far-reaching measures announced to protect the capital’s iconic black cab trade and drive up standards across the private hire industry
New Action Plan will deliver greenest taxi fleet in the world
Mayor Sadiq Khan says new plans will helpdeliver a ‘truly world-class service for Londoners’
The Mayor of London, Sadiq Khan, today heralded a new era for the capital’s taxi and private hire markets as he set out a programme of far-reaching improvements that will drive up standards, boost the quality of service for Londoners and protect the future of London’s iconic black cabs.
The Mayor is determined to create a vibrant taxi and private hire market, with space for all providers to flourish. The Taxi and Private Hire Action Plan, launched today by the Mayor alongside Transport for London (TfL), includes specific new measures to support licensed taxi drivers, and sets out ambitious plans to enhance public safety, and also improve London’s air quality.
Special new measures being introduced to help London’s black cab industry to continue to flourish include:
TfL will open up an extra 20 bus lanes for use by taxis this year and is asking London Boroughs to consider access for taxis to a further 40 on roads they control.
The number of taxi ranks will also be increased by at least 20 per cent by 2020
The use of new technology to provide customers with information to help connect them with taxis more quickly and easily – adding taxi information to TfL’s journey planner by summer 2017
The iconic black cab trade – already recognised as the finest service of its type in any city – will also be helped to become the greenest in the world.
From next year, up to £5,000 will be available to drivers who scrap the oldest and most polluting taxis. A grant of £3,000 will be provided towards the first 9,000 Zero Emission Capable (ZEC) taxis and TfL is asking the Government to guarantee the ‘plug-in car grant’ for these vehicles, which would take the total grant to £7,500.
From 1 January 2018 no more new diesel taxis will be licensed – helping to address London’s poor air quality and tackle the unacceptably high number of people dying each year because of air pollution.
The new plans include new ‘zero emission’ ranks for drivers who pioneer green technology alongside a network of rapid electric charge points.
New technology is changing the way many Londoners access taxis and private hire vehicles, and the New Action Plan also addresses how regulation can be used to ensure safety standards are applied across the taxi and private hire markets.
A range of measures are also being introduced to enhance public safety, many of these were outlined in the recent Private Hire Regulations review. These include:
A formal English language requirement for all private hire drivers
The provision of driver and vehicle details to customers, including a photo of the driver, before the start of each journey
Even more robust insurance requirements
Other new initiatives to further drive up standards are now also underway, including quadrupling the number of on-street Compliance Officers, with 250 more dedicated officers on the streets by summer 2017.
By summer next year, TfL will also require that private hire drivers pass an advanced driving test before they can be licensed or relicensed.
Mayor of London, Sadiq Khan, said:
“Our new Taxi and Private Hire Action Plan will help us deliver a truly world-class service for Londoners and create a vibrant taxi and private hire market where all providers can continue to flourish. From my first day at City Hall I have been determined to drive up standards and improve safety for every passenger in London, while protecting the future of our iconic black cabs that provide a unique and invaluable service for Londoners.
“Opening up extra bus lanes and increasing the number of taxi ranks will help ensure our black cabs continue to thrive, and our new proposals include ground-breaking incentives to create the greenest taxi fleet in the world.
“We’re also pushing ahead with important new measures to enhance public safety, including quadrupling the number of on-street Compliance Officers and requiring that private hire drivers pass an advanced driving test before they’re licensed. Nothing is more important than ensuring every Londoner feels safe getting around out City.”
Val Shawcross, Deputy Mayor for Transport, said:
“New measures such as opening up extra bus lanes and increasing the number of taxi ranks will help ensure our black cabs continue to thrive, and our proposals also include ground-breaking incentives to create the greenest taxi fleet in the world.
“A key part of our plan is to push ahead with important new measures to enhance public safety, including quadrupling the number of on-street Compliance Officers and requiring that private hire drivers pass an advanced driving test before they’re licensed. We must ensure every Londoner feels safe getting around our city, while creating a taxi and private hire market where all providers are able to thrive.”
Helen Chapman, TfL’s General Manager of Taxi and Private Hire, said:
“London’s iconic taxi trade is famous around the world and is a fundamental part of our public transport system. We need to support it and also ensure that standards in the private hire industry continue to rise so that both trades can flourish. Passengers deserve the very best, professional service when they choose to travel in either a taxi or a private hire vehicle.
“Through this comprehensive action plan we will improve public safety by driving up standards across the private hire industry, provide the support black cab drivers need and deliver the world’s greenest taxi fleet.”
Jim Kelly, Unite Cab Section Chair, told CTN:
“Unite welcomes further access to bus lanes and the increase in Enforcement Officers, as well as the beginning of the driving up of standards in the private hire industry. “
As part of the Action Plan, TfL has set aside £40 million to help drivers ‘scrap’ the oldest, most polluting taxis. This is in addition to £25 million funding for the £3,000 top-up grants.
From next year, owners of vehicles older than 10 years will have the option to receive a one-off ‘scrap’ payment of up to £5,000, depending on the age of the taxi, in return for no longer licensing it in London. The Mayor is calling on Government to support this initiative with a national diesel scrappage scheme to help drivers dispose of the vehicles and ensure they aren’t used elsewhere in the UK.
As well as the measures that the Mayor and TfL can implement, there are a number of improvements that require agreement from the Government.
TfL is lobbying the Government for powers to address cross-border hiring – when private hire journeys are made in the Capital in vehicles that are licensed elsewhere in the country. Powers are also being sought to deal with pedicabs, seize uninsured vehicles and automatically disqualify from driving anyone convicted of touting.
After the Mayor heralded a new era for London Taxis, the Independent Taxi Alliance, (ITA) have heralded a new era in trade demonstrations.
The ITA will be inviting all drivers, no matter what colour lanyard, to attend the Mayors Question Time at city hall this Wednesday at 10 am. They will also be holding a demonstration on Monday 3rd October during the rush hours of 4pm till 7pm at a destination to be announced at a later date.
Further action could see night time demos on consecutive nights (Thursday, Friday, Satureday) which could paralyse parts of central Londons night life.
The ITA have published this list of accusations below, which they say make TfL NOT FIT FOR PURPOSR.
• Endangering Londoners with watered down DBS on minicab drivers.
• Refusal to inform Londoners of u acceptable rate of minicab rapes and sexual assaults.
• Refusal to release statistics defining the astonishing amount of minicab RTAs
• Licensed minicab drivers without passing basic DVLA test
• Threatening licence revocation for taxi drivers refusing to comply with dangerous payment mandate
• Catching taxi earnings up to 5% on card transactions
• Condoning uninsured minicabs and inventing fictitious on off insurance
• Fabricating evidence of Uber landline in a failed bid to hoodwink the GLA
• Guilty of tutoring number on how to evade regulation
• Unmonitored ‘out of office’ liaison’s and unlimited meetings with Uber
• Harassing taxi drivers am favouring minicab illegalities.
#NOMORE … DEMARCATION NOT DEREGULATION
Taxi leaks COMMENT :
In light of the Mayors so called ‘New Era For London Taxis’, uber put out this statement to all their drivers and customers, to encourage them to complain by email to Mayor Khan.
Have you like me, had enough of the ridicules traffic restrictions imposed by the Lycra clad, cycling lunatics that seem to have taken over Camden Council.
Not content with reducing the flow of traffic across the area, they now intend to go further and reduce road space even more.
Having installed two massive segregated cycle lanes (either side of the one traffic lane, west to east along Torrington, Byng and Tavistock Place) they now intend to narrow the vehicle road space by extending the pavement.
ARTISTS IMPRESSION
REALITY…GRIDLOCKED SURROUNDING AREA
GRIDLOCK TO FACILITATE A FEW CYCLES
Want to know how the locals feel about Camden’s temporary system:
We are already experiencing how de-regulation causes a race to the bottom. History has shown that it is not always the best person, team, product, ideology, or even idea that wins, but mostly it is those that have the most money, weaponry and/or exposure that are victorious. As a consequence, everyone loses. And it has been studied in great detail. The Great Depression in the USA is a case in point.
Studies show how a deregulated environment puts passengers in danger financially and physically, and leads to an unhealthy business environment – preventing companies from providing top quality service.
With that in mind, it is of my firm opinion that the private hire industry is on course for UK wide deregulation. Whilst the consequences of this are not fully known, the ramifications on the stringently regulated taxi trade could be monumental.
On the back of TfL’s tentative admission that it was lawful for PHV/D to show availability was the news that the DVSA were going to scrap the taxi driver test from December 2016, deregulation seems inevitable.
Simply put, any PHV/D that is showing availability for work is plying for hire. Effectively, a concept that has defined our working model for over 150 years is no more. Yes, they have a particular way in which they ply their wares but then so do we. Those who asked for a level playing field are now being rewarded with a one tier system. And instead of instructing all private hire drivers to undertake a similar driving standard requirement to taxi drivers, the policy makers have decided to scrap the taxi driver test altogether. The news of both was secreted to the trade so surreptitiously it has garnered virtually no response at all. Notably, the silence from our representatives is deafening.
I’ll be the first to admit, deregulation of the private hire bill has been a foreboding for some time and was the primary reason I chose to get on board taxiapp. Following a long night of existential angst, I concluded that the trade needed it’s own technological platform. To think otherwise, was to enslave ourselves to the whims of corporates; the money men who feign fondness for the history of our sweet, little localised trade.
In a moment of frantic urgency, I called Phil- one of taxiapp’s founder members- convinced that a work force was being stockpiled in order to perform an en-masse take over of our vibrant, self sufficient industry. .
It is impossible to know where innovation will take us next, but it is safe to say, if we are not on the first rung of the technological ladder we may not be afforded the chance to ascend to the second rung.
Those working on taxiapp have, unequivocally, done everything they can to protect the driver from a potential takeover by off-shore business men facilitated by our very own government bodies. It is crucial that we are not distracted by dissenters (even trolls have trolls) who’s misdirection would rather see us sold off to the next highest bidder.
Although i’ve said a thousand times, the intention with taxiapp has always been for the trade to regain control, and to be,, at least, the eulogists of our own destination.
One aspect I have realised since being amongst the passionate and determined steering group behind taxiapp is that business only has regard for business, and taxiapp has in some weird way put the trade back on the map. No question then, if we as a trade want to be a formidable force to be reckoned with when our ranks and the street hail come under threat, then we have to make sure there is no chink in the taxi trade’s armour.
it is as clear as day that our regulators have smoothed the way for us to be hijacked, nevertheless, each and every one of us must accept the responsibility of promoting our industry- on a big scale- to remain valid, and it is imperative that we are in a position to challenge those who would readily take our place. Now is not the time to be suffering the tiredness of defeat.
Taxiapp believe the fight has yet to enter the ring. Collectively, we are a behemoth and by utilising that cohesive strength we can securely operate stronger than all the rest. Merely going through the motions as the Corporates feed on our (not yet deceased) carcasses would mean we are doomed to stagnate amongst the satnav swamp, or at worst not at all.
Are you ready to fight our corner? Defeated, no more! Promote #StreetHail. Promote #Ranks. Promote #Taxiapp. taxiapp.uk.com
In the words of that famous silent film star Charlie Chaplin, let us all unite
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